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  • Support hours: Typically we work Monday to Friday, 7am to 7pm and Sundays, 8am to 12pm - Brazilian Time (GMT-3).  Support is provided by the same developers writing the software, all of which live in Brazil. We cannot respond to tickets outside of our working hours.
  • Support policy: Read the complete support policy which is part of our Terms of Service. We kindly remind our subscribers that they have already explicitly and unconditionally accepted the Terms of Service. 

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